OptiScribe Terms of Service

1. Introduction

OptiScribe is committed to safeguarding privacy and protecting sensitive healthcare data. These Terms outline how you access, use, and interact with our services.

2. Access and Modifications

2.1 Access to the Service

We provide access to the Service. You are responsible for any third-party fees associated with your access (e.g., internet service charges).

2.2 Modifications to the Service

We reserve the right to modify, suspend, or discontinue the Service, or any part of it, at any time without notice. We are not liable for any such changes or interruptions.

2.3 Ownership

All content, software, and technology underlying the Service are protected by applicable intellectual property laws. We and our licensors retain all rights, title, and interest in the Service.

3. User Data License and Privacy

3.1 User Data Restrictions

We do not disclose user data, particularly patient data, to unaffiliated third parties, except as necessary to provide the Service or comply with legal obligations under NHS and UK GDPR standards.

3.2 User Data License

By using the Service, you grant us a license to use data strictly to provide, maintain, and improve the Service in compliance with UK healthcare data regulations and our Privacy Policy.

3.3 Your Restrictions for Submitting User Data

You must ensure that any data you submit complies with applicable laws, including patient consent, confidentiality rules, and third-party rights.

4. Restrictions and Acceptable Use

You agree to comply with all applicable laws, NHS data standards, healthcare GDPR obligations, and our Acceptable Use Policy, which forms part of these Terms.

5. Feedback

Any feedback you provide may be used to improve our Service without obligation to you.

6. Links and Third-Party Content

Our Service may contain links to third-party websites. We are not responsible for the content, security, or practices of these external sites.

7. Warranty Disclaimers

Your use of the Service is at your sole risk. The Service is provided "as is," and we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

8. Limitations of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service.

9. Indemnity

You agree to indemnify and hold OptiScribe harmless from any claims arising from your use of the Service or breach of these Terms.

10. Changes to these Terms

We may update these Terms. Material changes will be communicated to you. If you are materially adversely affected, you have the right to terminate your use of the Service.

11. Confidentiality and Publicity

11.1 Confidential Information

Both parties must protect each other's confidential information, particularly patient or clinical data.

11.2 Non-Use and Non-Disclosure

Confidential information must not be used or disclosed except as necessary to perform obligations under these Terms.

11.3 Publicity

By using the Service, you consent to us referencing your use of OptiScribe for marketing purposes, unless you opt-out in writing.

12. Consent to Electronic Communications

By using the Service, you consent to receive electronic communications from us regarding your account and Service-related matters.

13. Miscellaneous

Our failure to enforce any right does not waive future enforcement.

14. Dispute Resolution

Any disputes will first be attempted to be resolved amicably. Failing that, disputes shall be resolved under the laws of England and Wales, subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

For any questions or concerns regarding these Terms, please contact: info@optiscribe.io

16. Force Majeure

We are not liable for any failure or delay caused by circumstances beyond our reasonable control.

17. Governing Law

These Terms are governed by the laws of England and Wales.

18. Termination

Either party may terminate these Terms by providing written notice. Upon termination, you must cease using the Service.

19. Entire Agreement

These Terms constitute the full agreement between you and OptiScribe, superseding any prior agreements.

20. Waiver

Any waiver must be explicit. Our failure to enforce a provision does not constitute a waiver.

21. Severability

If any part of these Terms is deemed invalid, the remainder will continue in full force and effect.

22. Changes to Terms

We may revise these Terms at our sole discretion. The most current version will be posted on our website.

OptiScribe Business Ethics Code

1. General Conduct and Ethics

OptiScribe expects all partners, suppliers, and vendors to operate with integrity, professionalism, and compliance with healthcare sector regulations, including NHS frameworks and UK GDPR.

1.1 Monitoring and Reporting

Vendors must monitor compliance and report any ethical or legal breaches involving OptiScribe.

1.2 Compliance with Laws

Vendors must comply with all applicable laws, including those related to healthcare services.

2. Anti-Corruption

OptiScribe strictly prohibits any form of bribery, kickbacks, or improper advantages in relation to NHS or private healthcare projects.

3. Use and Protection of OptiScribe Assets

Vendors must protect any proprietary technology, confidential information, or intellectual property provided by OptiScribe.

4. Conflicts of Interest

Vendors must disclose any conflicts that could impair their objectivity in working with OptiScribe.

5. Insider Trading

No use of non-public information obtained through work with OptiScribe for personal financial gain.

6. Competition and Fair Dealing

We expect fair competition and adherence to applicable competition laws.

7. Record Management

All transactions must be accurately recorded. Fraudulent record-keeping is strictly prohibited.

8. Confidential Information

Vendors must safeguard confidential data, especially clinical and patient information, and only use it for agreed purposes.

9. Data Privacy

Vendors must comply with the Data Protection Act 2018 and UK GDPR, ensuring sensitive data is protected.

10. Human Rights and Non-Discrimination

Vendors must treat all individuals fairly, upholding human rights and avoiding any form of discrimination or harassment.

11. Environment, Safety, and Health

Vendors must maintain safe working environments and comply with relevant environmental and health regulations.

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