OptiScribe Privacy & Policies

1. Overview

OptiScribe is committed to safeguarding the privacy of its users. This policy outlines how we collect, use, and share data when you engage with our services.

2. Information Gathering

We collect patient, prescriber, and transactional data necessary for prescription generation and service provision. Device information, interaction logs, and analytical insights are also gathered to improve our platform. We may cross-reference data with third-party sources for validation, inquiry handling, and identity verification purposes.

3. Data Utilisation

We use collected data to:

• Facilitate prescription workflows
• Improve service quality and platform features
• Perform statistical analysis
• Respond to inquiries
• Enforce our policies
• Protect legal rights and prevent misuse
  Personal data is retained for up to 45 days unless otherwise required for compliance or legal purposes.

4. Sharing Insights

We share information with:

• Third-party service providers supporting our platform
• NHS-related systems and authorised partners, as applicable
• Legal authorities when required
• In case of business transfers or mergers
  We may also share de-identified or aggregated data for research and improvement purposes.

5. Cross-Border Data Transfer

All data is stored and processed within the United Kingdom. We maintain high standards of protection aligned with applicable UK data protection laws.

6. Information Security Measures

We implement industry-standard technical and organisational measures to protect data against unauthorised access, loss, or misuse.

7. Data Retention Practices

We retain personal data only for as long as necessary to deliver our services or to meet legal obligations. Data relating to potential misconduct or prescription errors may be kept longer if required for investigation or compliance purposes.

8. Child Privacy Policy

OptiScribe does not knowingly collect data from individuals under the age of 16. Parents or guardians can request deletion of a child’s information by contacting us.

9. Policy Adjustments

Changes to this policy will apply to data collected after the effective date of the change, unless we obtain consent for retroactive application where necessary.

10. Contact Information

For any privacy concerns or questions, please contact us at: info@optiscribe.io

OptiScribe Website Privacy Policy

1. Introduction

We are committed to protecting the privacy of users visiting the OptiScribe website.

2. Information Collection

We collect information through:

• Direct user interactions (e.g., forms, enquiries)
• Automated means (e.g., cookies, server logs)
• Third-party analytics providers
  We may also collect statistical data to enhance site performance and user experience.

3. Use of Information and Sharing Practices

We use collected information to:

• Improve our website and services
• Respond to user enquiries
• Facilitate service delivery
  We may share data under specific circumstances, such as legal compliance, service provision, or business transfers.

4. Cookies

We use session and persistent cookies to enhance website functionality and user experience. Users can manage cookie settings through their browser.

5. Interest-Based Advertising

We collaborate with third parties to deliver relevant content and advertisements based on user interests and interactions.

6. Email Communications

Users may opt-out of marketing communications at any time, but will continue to receive essential administrative emails regarding their use of our services.

7. Data Retention

Website-related data is retained for up to 24 months, unless a deletion request is made sooner.

8. Applicants Data

Information provided by job applicants is used solely for recruitment purposes and retained for up to 24 months.

9. Policy Regarding Children

Our website is not intended for children under the age of 16, and we do not knowingly collect data from them without appropriate consent.

10. Security

We maintain industry-standard security practices to protect website data, although no system can guarantee absolute security.

11. Changes and Consent to Privacy Policy

By using our website, users consent to the terms of this privacy policy and any subsequent updates.

12. Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those third parties.

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